ArthmArg Financial Services ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use arthmarg.in (the "Site") or our advisory services.
1. Information we collect
We collect information you provide directly:
- Contact details: name, phone number, email address, WhatsApp number.
- Financial details (during advisory engagement only): investment goals, income, existing investments, insurance, debts, dependants. Provided voluntarily during consultations.
- Identity proof (during MF / KYC): PAN, Aadhaar, address proof. Handled per AMFI / SEBI norms.
We collect automatically:
- IP address, browser type, pages viewed, time on site (via standard web analytics).
- Calculator input values, if you opt to save them — stored in your browser's localStorage, never on our servers.
2. How we use your information
- Respond to your consultation request, calculator lead, or quiz submission.
- Send relevant educational content (only if you opt in to our newsletter).
- Process mutual fund / insurance / loan transactions during a paid engagement.
- Comply with KYC, AML, FATCA, and tax-reporting obligations.
- Improve the Site and our advisory.
3. What we do NOT do
- We do not sell your personal data to third parties.
- We do not use your data for marketing other people's products.
- We do not store calculator-input data or quiz answers on our servers unless you submit them as a lead.
4. Sharing with third parties
We share information only when necessary:
- With mutual fund houses / insurers / banks for transactions you initiate.
- With government / regulatory authorities when required by law (income tax, SEBI, RBI).
- With trusted service providers (email, SMS, hosting) bound by confidentiality.
5. Cookies and analytics
We use standard cookies and Google Analytics-style tracking for usage statistics. You can disable cookies in your browser without losing core functionality.
6. Data retention
Contact records are retained for 3 years after our last interaction. Transactional / KYC records are retained for the period mandated by SEBI / AMFI (typically 7+ years).
7. Your rights
You have the right to:
- Request a copy of your data we hold.
- Request correction of inaccurate data.
- Request deletion of your data (subject to regulatory retention).
- Opt out of marketing communications at any time.
Email arthmarg07@gmail.com for any data-related request. We respond within 30 days.
8. Security
We use HTTPS encryption for all data in transit and follow standard practices for at-rest data (encrypted storage, access controls, regular audits). No internet service is 100% secure; please use strong passwords for any account-based service.
9. Children
Our services are not directed at children under 18. We do not knowingly collect data from minors.
10. Changes to this policy
We may update this policy periodically. Material changes will be notified by a banner on the Site or by email to active clients.
11. Contact
For privacy questions:
📧 arthmarg07@gmail.com
📞 +91 92899 38087
📍 2A, LGF, Rishab Tower, Community Centre, Karkardooma, Delhi - 110092